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We are US based owned and operated, therefore all orders are delivered from our warehouse in USA.

Usually, it takes 5-7 days for shipping.

You are able to cancel your order with no penalty before the item ships. After that you will need to return the item following the return instructions.

Your refund will be processed to your original payment method. This process can take up to 14 business days (depending on the payment method or bank you used). If you did not receive your refund within 14 days after we processed it, please contact us.

If you have filled in an incorrect address, simply reply to your order confirmation email. We can only change the address within 24 hours of the order. No refund will be given after the 24 hours of the incorrect submission.

Once the order is fulfilled, a shipping confirmation email with tracking information will be sent to you. If you did not receive the email, it may be caused by the following reasons: The email was spammed and is in a junk folder or you may have filled in the wrong email address at the time of the order.

We are so sorry for the inconvenience. Please contact us via info@Re-wynd.com . Please provide pictures of the defective item(s) and the order number.